Payment Information
Alfshoes Store accepts the following forms of payment:American Express,MasterCard, Discover and Visa.You may also use gift cards that are issued through any of these participating credit card companies.
Hipping & Delivery Schedule:
All USPS Ground orders will be shipped within 7-9 business days pending payment verification and availability. .
Order Cancellations
Address Corrections
All orders are shipped to the address as stated by the customers when the orders are placed. It is the customer's responsibility to ensure that the address entered is in accordance with the shipping courier's standard. Nike Air Max Store reserves the right to charge up to $20 for any address correction or forwarding address that is different than the original address on the invoice.
Lost & Stolen Packages Alfshoes Store is not responsible for stolen or lost packages when the tracking system of a chosen shipping courier shows that the package was delivered. Please choose a shipping service with signature confirmation if you believe that it is unsafe to leave the package unattended.
Alfshoes Store wants you to be completely satisfied with your purchase.We stand behind our products 100% and offer you the option of returning or exchanging items only if the item is not as described.
You have 30 days from the day that you receive the package to return the merchandise for a full refund or exchange if the item does not meet the description specifications. For exchanges, we will charge/credit the price difference accordingly.
Here are the details of our policy:
* We will credit you the full purchase price, any taxes, minus the original shipping charges. The customer is responsible for the return shipping costs.
* For exchanges, we will charge/credit the price difference accordingly and ship the newly exchanged merchandise to you free of charge within the domestic US. International exchanges will incur standard international shipping fees.
* All items must be in brand new condition with all hang tags attached and unmarked, with the original box and packaging.
* ITEMS THAT HAVE BEEN WORN, DAMAGED, AND/OR ALTERED WILL NOT BE REFUNDED OR EXCHANGED. ITEMS WITH THE TAGS ALTERED OR REMOVED WILL NOT BE REFUNDED OR EXCHANGED.
* MERCHANDISE MARKED AS CLEARANCE ITEMS CANNOT BE REFUNDED OR EXCHANGED, ALL SALES ARE FINAL ON CLEARANCE ITEMS. (Clearance items are items found in the CLEARANCE section of our website.) If you return a Clearance item, Nike Air Max Store has a right to refuse the returned package at customer's cost.
* If the item that you ordered was already damaged or if there are any discrepancies, please contact us within 48 hours of receipt. We will do our best to replace or repair the defective item as soon as possible. Any damage or discrepancies claimed after the 48 hours of receipt will be subject to our discretion.
Easy Return / Exchange Procedures:
*You must arrange your return or exchange within the 30-day period specified above.
*Simply complete the return/exchange portion of your invoice and include it with your package. Make sure to enclose the invoice and the return item(s) in a securely sealed box.
*It is strongly recommended to use a trackable mailing service as we cannot be responsible for lost packages.
Please email us for a return address: sales@alfshoes.com
Return Processing Time: Please allow 7 - 14 days for the exchange or return to be processed. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Alfshoes.com.
Questions Please Contact US.
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